Service science, management and engineering : education for the 21st century
Başlık:
Service science, management and engineering : education for the 21st century
Yazar:
Hefley, Bill
ISBN:
9780387765785
Yayın Bilgisi:
New York : Springer, 2008.
Fiziksel Niteleme:
xxvi, 384 p. : ill. ; 23 cm.
Seri:
Service science. research and innovation in the service economy