GUEST INTRODUCTIONS -- EDITOR AND CONTRIBUTOR BIOGRAPHIES -- CHAPTER 1 CHANGES, OPPORTUNITIES, AND CHALLENGES (Veli Sahin and Thomas Plevyak) -- 1.1 Introduction -- 1.2 Scope -- 1.3 Changes, Opportunities, and Challenges -- 1.4 Major Management Challenges for a Value-Added Service: Triple Shift Service -- 1.5 The Grand Challenge: System Integration and Interoperability of Disjoined Islands -- 1.6 Some Examples of Management System Applications -- 1.7 Overview of Book Organization and Chapters -- 1.8 References -- CHAPTER 2 MANAGEMENT OF TRIPLE/QUADRUPLE PLAY SERVICES FROM A TELECOM PERSPECTIVE (Jean Craveur) -- 2.1 Introduction -- 2.2 Context of Triple/Quadruple Play for Telecom Operators -- 2.3 The Economic, Service, and Commercial Challenges -- 2.4 The Technical Challenge -- 2.5 The Operational Challenge -- 2.6 The Customer Experience in Broadband Triple Play -- 2.7 The Organizational Challenge -- 2.8 Conclusions -- 2.9 Acknowledgments -- 2.10 References -- 2.11 Suggested Further Reading -- CHAPTER 3 MANAGEMENT OF TRIPLE/QUAD PLAY SERVICES FROM A CABLE PERSPECTIVE (David Jacobs) -- 3.1 Introduction -- 3.2 The HFC Network -- 3.3 Digital TV -- 3.4 Data over Cable Service Interface Specifi cation (DOCSIS) -- 3.5 Cable Telephony -- 3.6 Wireless -- 3.7 Cable Futures -- 3.8 References -- CHAPTER 4 NEXT GENERATION TECHNOLOGIES, NETWORKS, AND SERVICES (Bhumip Khasnabish) -- 4.1 Introduction -- 4.2 Next Generation (NG) Technologies -- 4.3 Next Generation Networks (NGNs) -- 4.4 Next Generation Services -- 4.5 Management of NG Services -- 4.6 Next Generation Society -- 4.7 Conclusions and Future Works/Trends -- 4.8 References -- CHAPTER 5 IMS AND CONVERGENCE MANAGEMENT (Keizo Kawakami, Kaoru Kenyoshi, and Toshiyuki Misu) -- 5.1 IMS Architecture -- 5.2 IMS Services -- 5.3 QoS Control and Authentication -- 5.4 Network and Service Management for NGN -- 5.5 IMS Advantages -- 5.6 References -- 5.7 Suggested Further Reading -- CHAPTER 6 NEXT GENERATION OSS ARCHITECTURE (Steve Orobec).

6.1 Introduction -- 6.2 Why Are Standards Important to OSS Architecture? -- 6.3 The TeleManagement Forum (TM Forum) for OSS Architecture -- 6.4 Other Standards Bodies -- 6.5 TM Forum's Enhanced Telecommunications Operations Map (eTOM) -- 6.6 Information Framework -- 6.7 DMTF CIM (Distributed Task Force Management) -- 6.8 TIP (TM Forum's Interface Program) -- 6.9 NGOSS Contracts (aka Business Services) -- 6.10 MTOSI Case Study -- 6.11 Representational State Transfer (REST)-A Silver Bullet? -- 6.12 Real Network Implementation of a Standard -- 6.13 Business Benefit -- 6.14 OSS Transition Strategies -- 6.15 ETSI TISPAN and 3GPP IMS -- 6.16 OSS Interaction with IMS and Subscriber Management (SuM) -- 6.17 NGN OSS Function/Information View Reference Model -- 6.18 Designing Technology-Neutral Architectures -- 6.19 UML and Domain Specific Languages (DSLs) -- 6.20 An Emerging Solution: The Domain Specific Language -- 6.21 From Model-Driven Architecture to Model-Driven Software Design -- 6.22 Other Standards Models (DMTF CIM, 3GPP, and TISPAN) -- 6.23 Putting Things Together: Business Services in Depth -- 6.24 Building a DSL-Based Solution -- 6.25 Final Thought -- 6.26 Bibliography -- CHAPTER 7 MANAGEMENT OF WIRELESS AD HOC AND SENSOR NETWORKS (Mehmet Ulema) -- 7.1 Introduction -- 7.2 Overview -- 7.3 Functional and Physical Architectures -- 7.4 Logical Architectures -- 7.5 Information Architectures -- 7.6 Summary and Conclusions -- 7.7 References -- CHAPTER 8 STRATEGIC STANDARDS DEVELOPMENT AND NEXT GENERATION MANAGEMENT STANDARDS (Michael Fargano) -- 8.1 Introduction -- 8.2 General Standards Development Process -- 8.3 Management SDO/Forum Categories -- 8.4 Principles, Frameworks, and Architecture in Management Standards -- 8.5 Strategic Framework for Management Standards Development -- 8.6 Sampling of NGN Management Standards Areas and SDO/Forums -- 8.7 Summary and Conclusions -- 8.8 References -- CHAPTER 9 FORECAST OF TELECOMMUNICATIONS NETWORKS AND SERVICES AND THEIR MANAGEMENT (WELL) INTO THE 21ST CENTURY (Roberto Saracco).

9.1 Have We Reached the End of the Road? -- 9.2 "Glocal" Innovation -- 9.3 Digital Storage -- 9.4 Processing -- 9.5 Sensors -- 9.6 Displays -- 9.7 Statistical Data Analyses -- 9.8 Autonomic Systems -- 9.9 New Networking Paradigms -- 9.10 Business Ecosystems -- 9.11 Internet in 2020 -- 9.12 Communication in 2020 (or Quite Sooner) -- 9.13 References -- INDEX.