Invited Talk -- Big Data Analytics Has Little to Do with Analytics -- Modelling -- Accommodating Information Priority Model in Cloudlet Environment -- Learning Planning Model for Semantic Process Compensation -- Design -- Information Systems as a Service (ISaaS): Consumer Co-creation of Value -- Scalable Architecture for Personalized Healthcare Service Recommendation using Big Data Lake -- Declarative Approaches for Compliance by Design -- Quality -- Auction-based Models for Composite Service Selection: A Design Framework -- A Game-theoretic Approach to Quality Improvement in Crowdsourcing Tasks -- Investigating Performance Metrics for Evaluation of Content Delivery Networks -- Social -- Toward Unified Cloud Service Discovery for Enhanced Service Identification -- Predicting issues for resolving in the next release -- Trust and Privacy Challenges in Social Participatory Networks -- Application -- Relating SOA Governance to IT Governance and EA Governance -- Semantic Textual Similarity as a Service -- Logistics and Supply Chain Management Investigation: A Case Study.