Keynote Paper -- Conceptual modelling in Business Informatics: an agile engineering approach -- Distributed Systems -- Optimizing service level agreements in peer-to-peer supply chain model for complex project management -- A brief overview of semantic interoperability for enterprise information systems -- Information Systems Adoption -- Accepting information technology changes in universities – a research framework -- A survey on social learning analytics: applications, challenges and importance -- Students in social media: behavior, expectations and views -- Knowledge Representation and Processing -- Designing, implementing and testing the acoustic component of a text-to-speech system for the Romanian language -- Learning style in ontology-based e-learning system -- Getting meaning in the online environment of e-commerce by using Semantic Web  technologies -- Modeling and simulating a call center activity -- Domain-specific Data Analysis -- Using non-parametric order-alpha hyperbolic efficiency estimators to assess aspects of melanoma in a Romanian hospital -- Forecasting solutions for photovoltaic power plants in Romania -- Enterprise Knowledge -- Reflecting on Romanian Universities Ranking: an entropy-based approach to evaluate scientific research -- Computational Models -- Insights of adaptive learning approach to modeling expectations. A numerical comparison with adaptive expectations and rational expectations -- Do I buy what I need? The influence of offers in the purchase decision process.