Social Media and Web-based Systems -- Trends in CyberTurfing in the Era of Big Data -- Keyword-driven Depressive Tendency Model for Social Media Posts -- Exploring Interactions in Social Networks for Influence Discovery -- A literature review on application areas of social media analytics -- Personalized cloud service review ranking approach based on probabilistic ontology -- Influential Nodes Detection in Dynamic Social Networks -- A Fuzzy Modeling Approach for Group Decision Making in Social Networks -- System modeling by representing information systems as hypergraphs -- Development of a Social Media Maturity Model for Logistics Service Providers -- Potential benefits of New Online Marketing Approaches -- Applications, Evaluations and Experiences -- Using Blockchain Technology for Cross-Organizational Process Mining - Concept and Case Study -- Modeling the Cashflow Management of Bike Sharing Industry -- Predicting Material Requirements in the Automotive Industry using Data Mining -- Are Similar Cases Treated Similarly? A comparison between process workers -- Mining Labor Market Requirements Using Distributional Semantic Models and Deep Learning -- Enhancing Supply Chain Risk Management by Applying Machine Learning to Identify Risks -- Deep Neural Networks for driver identification using accelerometer signals from smartphones -- Dynamic Enterprise Architecture Capabilities: conceptualization and validation -- Re-engineering Higher Education Learning and Teaching Business Processes for Big Data Analytics -- Real-Time Age Detection Using a Convolutional Neural Network -- An Inventory-based Mobile Application for Warehouse Management to Digitize Very Small Enterprises -- Collaboration in Mixed Homecare - A Study of Care Actors' Acceptance towards Supportive Groupware -- Stress-Sensitive IT-Systems at Work: Insights from an Empirical Investigation.