Design and evaluation methods and tools -- End-user Requirements Elicitation Using Narratives -- Interactive Search Profiles as a Design Tool -- Trends and Changes in the field of HCI - The Last Decade from the Perspective of HCII Conference -- Design Patterns to Support Personal Data Transparency Visualization in Mobile Applications -- The IoT Design Deck 2.0: Improving the tool for the co-design of connected products -- Heuristic Evaluation of eGLU-box: A Semi-automatic Usability Evaluation Tool for Public Administrations -- Designing Design Resources: From Contents to Tools -- Service-Oriented Control-Command Components for Designing Complex Systems -- End User Designing of Complex Task Models for Complex control-command systems -- Redefinition of Benefits of Inconvenience -- Examining Social Desirability Bias in Online and Offline Surveys -- Can UX Over Time Be Reliably Evaluated? - Verifying the Reliability of ERM -- A Set of Usability Heuristics for Mobile Applications -- Characterizing End-User Development Solutions: A Systematic Literature Review -- Towards a set of design guidelines for multi-device experience -- Gameful Design Heuristics: A Gamification Inspection Tool -- A New Method of Banner Color Design -- Redefining the human in HCI -- Supporting Life History Research with Interactive Visualizations -- Towards the Ontology of Becoming in Self-Tracking Research -- Do humans STILL have a monopoly on creativity or is creativity overrated -- The Effects of Robot Voice and Gesture Types on the Perceived Robot Personalities -- Preliminary Evaluation between Conscious Feeling and Unconscious Emotion Estimated by Bio-Signals Applied to CMC Comparison -- A Data-driven Strategic Model of Common Sense in Machine Ethics of Cares -- How Do Humans Identify Human-likeness from online Text-based Q&A Communication -- Influence of Presence of Operator of Humanoid Robot on Personal Space -- Redefining Audience Role in Live Performances -- Emotional Design, Kansei and Aesthetics in HCI -- A Cross-Cultural Comparison of Perceptions of Cuteness and Kawaii between American and Japanese College Students -- Emotional Design for Children’s Electronic Picture Book -- Design Criteria for Kansei-oriented Elderly Products -- Research on Chemical Instrument Design Mode Based on Kansei Engineering -- A Study in Elderly Fashion and Zero Waste Clothing Design -- Gender Difference in the Free Association for "Cute" and "Kawaii" -- Emotional Design Evaluation Index and Appraisal A Study on Design Practice -- Kansei Engineering for E-commerce Cantonese Porcelain Selection in China -- Research on Aesthetics of Interaction of Mobile Context-aware Services—A case study of Notification System -- Research on Kansei Engineering System Establishment for Elderly Product Design -- Narrative, Storytelling, Discourse and Dialogue -- A Multimodal Chatbot System for Enhancing Social Skills Training for Security Guards -- A Study on Narrative Timing Sequence of Animation in Mobile Interfaces -- Experimental Study on Estimation of Opportune Moments for Proactive Voice Information Service Based on Activity Transition for People Living Alone -- The Tension Experience - performance in alternate realities -- Transfictionality and transmedia storytelling: a conceptual distinction -- Generating Graphic Representations of Spoken Interactions from Journalistic Data -- Author-Driven Approaches to Computational Narrative Design for Games.