Pro-active Dynamic Vehicle Routing Real-Time Control and Request-Forecasting Approaches to Improve Customer Service
tarafından
 
Ferrucci, Francesco. author.

Başlık
Pro-active Dynamic Vehicle Routing Real-Time Control and Request-Forecasting Approaches to Improve Customer Service

Yazar
Ferrucci, Francesco. author.

ISBN
9783642334726

Yazar
Ferrucci, Francesco. author.

Fiziksel Niteleme
LII, 319 p. 121 illus. online resource.

Seri
Contributions to Management Science,

İçindekiler
Introduction -- Introduction to Tour Planning: Vehicle Routing and Related Problems -- The Considered RDOPG Applications -- Review of the Literature Related to the Considered RDOPG Applications -- A New Deterministic Real-Time Control Approach for RDOPG Applications.- A New Forecasting Approach for Generating Stochastic Knowledge.- The Proposed Tabu Search Solution Method. -- Computational Results -- Summary and Outlook on Future Work -- Appendix -- References.                            .

Özet
This book deals with transportation processes denoted as the Real-time Distribution of Perishable Goods (RDOPG). The book presents three contributions that are made to the field of transportation. First, a model considering the minimization of customer inconvenience is formulated. Second, a pro-active real-time control approach is proposed. Stochastic knowledge is generated from past request information by a new forecasting approach and is used in the pro-active approach to guide vehicles to request-likely areas before real requests arrive there. Various computational results are presented to show that in many cases the pro-active approach is able to achieve significantly improved results. Moreover, a measure for determining the structural quality of request data sets is also proposed. The third contribution of this book is a method that is presented for considering driver inconvenience aspects which arise from vehicle en-route diversion activities. Specifically, this method makes it possible to restrict the number of performed vehicle en-route diversion activities.

Konu Başlığı
Economics.
 
Computer simulation.
 
Operations research.
 
Economics/Management Science.
 
Operation Research/Decision Theory.
 
Production/Logistics/Supply Chain Management.
 
Sales/Distribution/Call Center/Customer Service.
 
Simulation and Modeling.

Ek Kurum Yazar
SpringerLink (Online service)

Elektronik Erişim
http://dx.doi.org/10.1007/978-3-642-33472-6


Materyal TürüBarkodYer NumarasıDurumu/İade Tarihi
Electronic Book2603-1001HD30.23Springer E-Book Collection