After–sales Service of Engineering Industrial Assets A Reference Framework for Warranty Management
tarafından
 
González-Prida Díaz, Vicente. author.

Başlık
After–sales Service of Engineering Industrial Assets A Reference Framework for Warranty Management

Yazar
González-Prida Díaz, Vicente. author.

ISBN
9783319037103

Yazar
González-Prida Díaz, Vicente. author.

Fiziksel Niteleme
XXII, 318 p. 106 illus., 4 illus. in color. online resource.

İçindekiler
1. Introduction -- 2. Current Issues in Warranty Management -- 3. A Reference Framework for Warranty Management -- 4. Development of the Framework Stages -- 5. Extensions to the Framework -- 6. Results and Conclusions.

Özet
This book explores the practical implementation of an advanced after-sales management framework devoted to warranty management. The framework is intended for companies producing either standardized or customized products, and such a management tool will facilitate organizational improvement and support innovative decision making processes for technical assistance in after-sales services.  “After–sales Service of Engineering Industrial Assets” comprises a proposal for a warranty management framework, with an account of the different methods that can be used to improve decision making in the different stages of the after-sales service management process, and strategies for strengthening the structure and foundations of the framework. A review of the fundamental issues and current research topics in warranty management and after sales services is also provided, which is exemplified by a case study. This book is intended for postgraduates, researchers and engineers who are interested in aftersales management, assets engineering and warranty management.

Konu Başlığı
Engineering.
 
Management.
 
Industrial management.
 
Engineering economics.
 
Engineering economy.
 
Quality control.
 
Reliability.
 
Industrial safety.
 
Quality Control, Reliability, Safety and Risk.
 
Engineering Economics, Organization, Logistics, Marketing.
 
Innovation/Technology Management.

Yazar Ek Girişi
Crespo Márquez, Adolfo.

Ek Kurum Yazar
SpringerLink (Online service)

Elektronik Erişim
http://dx.doi.org/10.1007/978-3-319-03710-3


Materyal TürüBarkodYer NumarasıDurumu/İade Tarihi
Electronic Book20365-1001TA169.7Springer E-Book Collection