Preface vii -- Contributors ix -- 1 INTRODUCTION AND OVERVIEW 1 -- 1.1 Introduction 1 -- 1.2 Residential Network Architectures and Services 2 -- 1.3 OAMPT (Operations, Administration, Maintenance, Provisioning, Troubleshooting) for Residential Services 4 -- 1.4 Business Network Architectures and Services 6 -- 1.5 OAMPT for Business Services 7 -- 1.6 Future Directions in Cable Networks, Services and Management 8 -- 2 RESIDENTIAL NETWORK ARCHITECTURES AND SERVICES 11 -- 2.1 Introduction 11 -- 2.2 DOCSIS 3.0/3.1 Architecture and Services 12 -- 2.3 PacketCable Architecture and Services 22 -- 2.4 Ims Architecture and Services 26 -- 2.5 Iptv Architecture and Services 34 -- 2.6 Cdn Architecture and Services 45 -- 2.7 Ccap Architectures and Services 53 -- 2.8 Wi-Fi Architecture and Services 69 -- 2.9 Conclusion 78 -- References 80 -- 3 OPERATIONS, ADMINISTRATION, MAINTENANCE, PROVISIONING, AND TROUBLESHOOTING FOR RESIDENTIAL SERVICES 84 -- 3.1 Introduction 84 -- 3.2 Operational Systems and Management Architectures 85 -- 3.3 Service Orders 89 -- 3.4 Provisioning 91 -- 3.5 Fault Management 92 -- 3.6 Performance Management 94 -- 3.7 Billing Systems and Formats 97 -- 3.8 Security 99 -- 3.9 Conclusion 131 -- References 132 -- 4 BUSINESS NETWORK ARCHITECTURES AND SERVICES 134 -- 4.1 Introduction 134 -- 4.2 Metro Ethernet Architecture and Services 135 -- 4.3 DPoE Architecture and Services 161 -- 4.4 EPoC Architecture and Services 168 -- 4.5 Business Voice 171 -- 4.6 Conclusion 180 -- References 181 -- 5 OPERATIONS, ADMINISTRATION, MAINTENANCE, PROVISIONING, AND TROUBLESHOOTING FOR BUSINESS SERVICES 183 -- 5.1 Introduction 183 -- 5.2 Operations Systems and Management Architectures 184 -- 5.3 Service Orders 196 -- 5.4 Provisioning 205 -- 5.5 Fault Management 224 -- 5.6 Performance Management 230 -- 5.7 Billing Systems and Formats 235 -- 5.8 Security 236 -- 5.9 Conclusion 241 -- References 243 -- 6 FUTURE DIRECTIONS IN CABLE NETWORKS, SERVICES AND MANAGEMENT 246 6.1 Introduction 246.

6.2 Cloud Services 247 -- 6.3 Virtualization 274 -- 6.4 Network Functions Virtualization 295 -- 6.5 Software-Defined Networks 297 -- 6.6 Self-Managed Networks 318 -- 6.7 Conclusion 337 -- References 338 -- Index 341.