Preface. TECHNIQUES. Introduction. Before You Start Writing. Understanding the Writing Process. Using the Computer to Improve Your Writing. Improving the Coherence of Your Writing. Writing Better Paragraphs. Writing Better Sentences. Choosing the Right Word. Creating and Integrating Graphics. Improving Page Design. APPLICATIONS. Letters. Memos. Minutes. Procedures and Manuals. Formal Elements of Reports. Proposals. Progress Reports. Completion Reports. APPENDICES. Appendix A: Checklists. Appendix B: Handbook. Appendix C: Commonly Misused Words and Phrases. Appendix D: Guidelines for Speakers of English as a Second Language. Appendix E: Guidelines for Writing to Speakers of English as a Second Language. Appendix F: Selected Bibliography. Index.